GEPCO Helpline Numbers & Complaint Centers 2026

Facing power outages, low voltage issues, or billing errors? Contact GEPCO emergency staff immediately through 24/7 toll-free helpline numbers, SMS complaint service, or regional circle offices.

📞 24/7 Central Emergency Helplines

118 or 0800-05118 (Toll-Free)

Available 24 hours a day, 7 days a week for transformer breakdown, emergency line faults, and immediate outage reporting.

How to Lodge Complaints via 8118 SMS

GEPCO provides an automated SMS complaint service for quick ticket generation without waiting on phone queues:

  1. Open your mobile text messaging app.
  2. Type your 14-digit reference number followed by your complaint description.
  3. Send the text message to 8118.
  4. You will receive an automated reply with your official tracking Ticket ID.

GEPCO Regional Circle Contact Directory

Gujranwala

Gujranwala Circle 1 (City & Civil Lines)

Sub-Divisions: Civil Lines, Model Town, City, Satellite Town

📞 055-9200531
Gujranwala

Gujranwala Circle 2 (Cantt & Suburbs)

Sub-Divisions: Cantonment, Kamoke, Nowshera Virkan, Aroop

📞 055-9200535
Sialkot

Sialkot Circle Superintending Engineer

Sub-Divisions: Sialkot City, Daska, Pasrur, Sambrial, Small Industries

📞 052-9250161
Gujrat

Gujrat Circle Superintending Engineer

Sub-Divisions: Gujrat City, Jalalpur Jattan, Kharian, Sarai Alamgir

📞 053-9240031
Narowal

Narowal Division Office

Sub-Divisions: Narowal City, Shakargarh, Zafarwal

📞 0542-920121
Hafizabad

Hafizabad Division Office

Sub-Divisions: Hafizabad City, Pindi Bhattian, Jalalpur Bhattian

📞 0547-521151
Mandi Bahauddin

Mandi Bahauddin Division Office

Sub-Divisions: Mandi Bahauddin City, Phalia, Malakwal

📞 0546-508811
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